What gets measured gets done

What gets measured gets done

Will MacKinnon explains why we use Objectives and Key Results (OKRs) at Honesty Box. by Will MacKinnon OKRs stand for objectives and key results. It’s one of many methods, but it’s the one we chose to align company priorities, and to make sure that the activities...
How network compliance creates customer success

How network compliance creates customer success

While network operators are responsible for their part of the underlying network, Retail Service Providers (RSPs) are ultimately accountable for the service delivered to consumers – who understandably expect to receive the broadband speed they’ve paid for, free of...